6 Tips To Dealing With Commercial Pest Extermination
Ants, mice, and roaches are words no manager wants to hear. Reacting calmly and quickly, however, is key to keeping both your employees and customers happy.
1. Be knowledgeable.
A successful manager knows ahead of time what pests are most likely to threaten their place of business. Knowing what to look for can help not only stop but possibly prevent a pest invasion. The five most common pests to infest a business are rodents, flies, moths, ants, and the ever-elusive cockroaches, as well as regionally-specific pests. Knowing what attracts these pests can help you prevent an infestation in the first place. Just like Benjamin Franklin stated, "An ounce of prevention is worth a pound of cure."
2. Don't be defensive.
No matter how diligent you are in removing items that attract pests, they are out there and always trying to get in. It is important to remember not to be defensive when someone reports a pest sighting to you. Understand that the person making the report is concerned. Employees are concerned that they are working in an unsafe environment, and customers are wondering about the overall cleanliness of your establishment. Let everyone know that you understand their concern and intend to take action immediately.
3. Know your state and local guidelines.
Depending on the type of business you manage, there may be local, state, or even federal requirements for reporting pests and other safety concerns. Businesses that deal with food or children have different standards to live up to compared to a standard office complex. If necessary, consult your legal team to make sure you are in compliance with all health and regulatory codes.
4. Realize that timing is everything.
Pest control -- both at home and at work – is a problem that needs to be faced head on. You need to act fast as pests only multiply over time. Delaying dealing taking action only makes matters worse. A single ant can easily turn into a massive infestation. Plus, both insects and rodents can spread diseases, cause structural damage to property, and create general unsanitary conditions for everyone involved.
5. Document everything.
When you receive a report of a pest sighting, write it down. Not only does this help preserve the details, but it keeps an accurate record of the event. Make sure to include the date, time, and location of the sighting as well as additional information, like the weather outside. Some pests seek shelter in inclement weather, while others look for food. Inspect the area surrounding the sighting location and look for trash, crumbs of food, recently delivered boxes, wood or pallet boxes, and even access points into the building itself.
When collecting information, try to get a good description of the pest. Knowing both the size and color of the pest can help a pest control professional accurately identify the pest later.
6. Call in the professionals.
While you may be tempted to try to eradicate the pest yourself, let the professionals do it. Most businesses have a line item in their budget to allow for building maintenance issues, like pest control. Plus, a pest control professional knows exactly what to do to get the job done right the first time.
When hiring a company for commercial pest extermination, be sure to ask several key questions. Namely, what products or methods will be used? How many treatments will be necessary to solve the problem? Is there a guarantee that the pests will not return? Do they suggest a monthly maintenance program?
Pest extermination is never the favorite part of anyone's job, but staying calm, knowing what to do and why will all help you deal with the pest in a professional manner so you can move on to other, more important, things.